Terms of Purchase

TERMS OF PURCHASE

Last Modified: February 21, 2026

These Terms of Purchase (“Terms”) govern your purchase of digital products, subscription software, and related services through kararenninger.com and any other websites owned by Aligned4Learning, LLC d/b/a Kara Renninger Consulting (the “Company,” “we,” or “us”) (collectively, the “Site”).

These Terms are in addition to our Terms of Service and Privacy Policy, which are incorporated herein by reference.

Clients who have executed a separate written Engagement Agreement with the Company are governed by that agreement. In the event of any conflict between these Terms and an Engagement Agreement, the Engagement Agreement shall control.

IMPORTANT NOTICE

PLEASE REVIEW THIS DOCUMENT CAREFULLY BEFORE MAKING A PURCHASE. BY COMPLETING A PURCHASE, YOU:

  • AGREE TO BE BOUND BY THESE TERMS
  • CONFIRM YOU ARE AT LEAST 18 YEARS OLD
  • CONFIRM YOU ARE NOT PROHIBITED FROM USING THE SITE OR SERVICES UNDER APPLICABLE LAW

A required checkbox at checkout constitutes legally binding acceptance of these Terms.

1. Products Covered

Products available for purchase may include:

  • Digital Products (courses, downloadable materials, templates, training programs)
  • Subscription Software Services (monthly or annual access to CRM, automation, outreach, or related software tools)
  • Free Trial Offers (where applicable)
  • Membership Access

The Company reserves the right to modify, add, remove, or discontinue any product features or services at its discretion.

2. Digital Products

Digital products provide access to content for the period described at purchase.

All digital product purchases are final and non-refundable once access has been granted.

You are granted a limited, non-exclusive, non-transferable, revocable license to access purchased materials for your internal business use only.

You may not:

  • Share login credentials
  • Redistribute materials
  • Resell access
  • Copy, reproduce, or exploit content beyond personal business use

The Company retains all intellectual property rights.

3. Subscription Software Services

Subscription services may include access to CRM systems, outreach tools, automation software, integrations, artificial intelligence features, messaging systems, APIs, or related digital infrastructure (“Software Services”).

Subscriptions renew automatically at the end of each billing cycle unless canceled in accordance with these Terms.

Subscription fees may be billed monthly or annually as selected at purchase.

3.1 Recurring Billing Authorization

By purchasing a subscription, you authorize the Company to charge your payment method on a recurring basis until cancellation.

You are responsible for maintaining accurate billing information.

3.2 Cancellation Policy

All subscription cancellations must be submitted in writing to:

info@kararenninger.com

A cancellation request is not effective until confirmed in writing by the Company atleast five (5) business days prior to the next scheduled billing date.

Requests received fewer than five (5) business days before the next billing date will apply to the following billing cycle, and the upcoming charge will still be processed.

The Company is not responsible for cancellation requests sent through other communication channels.

No prorated refunds will be issued for partial billing periods unless required by law.

3.3 Usage-Based Charges

Your subscription covers access to the platform. Some features rely on third-party data and AI providers that charge per use. These usage-based charges are billed separately from your subscription fee.

(a) What counts as usage. Usage-based charges apply to:

(i) lead and contact data pulled from third-party sources, such as Apollo, Apify, LeadLance and AI-Ark,
(ii) AI processing used in tables, personalization and data imports, and
(iii) AI Employee, SMS, email and phone usage inside your KR Sales account.

(b) Prepaid credits. Lead data and AI processing are paid with prepaid credits purchased in your account. Each action deducts credits at the rates shown in your account. When your balance reaches zero, those features pause until you add credits. If a provider reports a charge after a job has finished, that charge may bring your balance below zero, and the shortfall is deducted from your next credit purchase or monthly allowance.

(c) KR Sales wallet. Usage under (a)(iii) is deducted from your KR Sales wallet. Your wallet recharges automatically to the payment method on file when it falls below the minimum you set. By using the wallet, you authorize these recharges under the same terms as Section 3.1.

(d) Your own provider accounts. You may connect your own account with any supported provider. Usage through your own account is billed to you directly by that provider, does not use credits, and is governed by that provider’s terms (see Section 8).

(e) Included usage. AI-generated replies to your LinkedIn conversations are included in your per-account fee under normal use. We may limit or charge for usage that significantly exceeds typical activity. Any monthly credit allowance included in your plan resets each month and does not roll over.

(f) Rate changes. Current rates are shown in your account. We may change rates with 30 days’ written notice sent to the email address on your account. A rate change does not affect a job already in progress.

(g) No refunds. Credits and wallet funds are non-refundable, whether used or unused. Purchased credits carry over month to month while your account is active. Unused credits and wallet balances are forfeited when your account is canceled or terminated.

(h) Taxes. All prices, including subscription fees, credits and wallet recharges, exclude applicable taxes, which are your responsibility.

4. Free Trials

If a free trial is offered:

  • Billing information may be collected at signup
  • The trial automatically converts to a paid subscription unless canceled before the trial period ends
  • Failure to cancel prior to conversion will result in automatic billing
  • No refunds will be issued for failure to cancel before trial expiration

5. No Refund Policy

Unless otherwise explicitly stated:

  • Digital products are non-refundable once accessed
  • Subscription fees are non-refundable once billed
  • Software purchases are non-refundable

Coaching and consulting programs are governed by separate written Engagement Agreements.

6. Self-Directed Use of Software

The Software Services are self-directed tools.

The Company does not manage, operate, review, approve, monitor, or control your campaigns, communications, outreach activities, targeting decisions, data usage, or automation settings.

You are solely responsible for configuring, operating, reviewing, approving, and monitoring your use of the Services.

7. User Compliance Responsibilities

You are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and platform policies, including but not limited to:

  • CAN-SPAM
  • TCPA
  • GDPR
  • CASL
  • Data protection and privacy laws
  • LinkedIn, Instagram, Facebook, and other social media platform terms of service

You represent and warrant that you have obtained all required permissions and consents necessary for lawful use.

You agree to indemnify and hold the Company harmless from any claims, penalties, regulatory actions, investigations, account suspensions, restrictions, or damages arising from your misuse or non-compliant use of the Services.

8. Third-Party Platforms & Account Risk

The Services may integrate with or rely upon third-party platforms, including but not limited to LinkedIn, Instagram, Facebook, email service providers, APIs, and other external systems.

The Company:

  • Does not control third-party platforms
  • Is not affiliated with them
  • Does not guarantee compatibility, performance, uptime, or continued access

Use of automation or outreach tools carries inherent risk, including potential warnings, restrictions, or suspension of third-party accounts.

The Company shall not be liable for any suspension, restriction, limitation, termination, or adverse action taken against your third-party accounts.

9. Service Availability & Performance Disclaimer

The Services are provided “as is” and “as available.”

The Company does not guarantee:

  • Uninterrupted access
  • Error-free performance
  • Deliverability rates
  • Response rates
  • Lead generation outcomes
  • Revenue outcomes

The Company is not liable for downtime, service interruptions, API changes, third-party outages, technical disruptions, or performance fluctuations beyond reasonable control.

10. Data Ownership & Retention

You retain ownership of all data uploaded into the Software Services.

The Company acts solely as a service provider with respect to such data.

Upon cancellation or termination:

  • You may export your data prior to account closure
  • The Company may permanently delete account data within thirty (30) days following termination
  • The Company is not responsible for maintaining data after termination

You are responsible for backing up all critical data.

11. Account Suspension & Termination

The Company reserves the right to suspend or terminate access to the Services for:

  • Non-payment
  • Violation of these Terms
  • Suspected abuse or unlawful activity
  • Misuse of the Services

Termination does not relieve you of outstanding payment obligations.

12. SMS Notifications (If Applicable)

If you opt into SMS notifications for appointment reminders:

  • You may cancel the SMS service at any time by texting “STOP” to the applicable shortcode
  • Message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages

For privacy-related inquiries, please refer to our Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by law:

The Company’s total liability related to Software Services shall not exceed the total amount paid by you in the sixty (60) days preceding the event giving rise to the claim.

The Company shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Business interruption
  • Reputational harm
  • Data loss beyond reasonable control

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.

For users who are clients under a separate written Engagement Agreement, dispute resolution procedures in that agreement shall supersede this section.

You agree to mediate and arbitrate all disputes and claims arising out of or relating to your purchase or use of any Products or Software Services.

At least thirty (30) days prior to initiating mediation or arbitration, you must send a written Notice of Dispute to info@kararenninger.com or to the Company’s mailing address on file. The Notice must include your full name, email address, mailing address, a description of the claim, and a proposed resolution.

The parties will attempt to resolve the dispute informally for sixty (60) days following receipt of the Notice.

If the dispute is not resolved through informal negotiation, the parties agree to participate in mediation in Pennsylvania with a mutually agreed-upon mediator. Mediation costs (excluding attorney’s fees) shall be shared equally.

If mediation is unsuccessful, the dispute shall be resolved by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures in Philadelphia, Pennsylvania.

Judgment upon the arbitration award may be entered in any court of competent jurisdiction.

YOU AND THE COMPANY AGREE THAT ANY CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

This obligation survives termination of your use of the Services.

15. Modifications

The Company reserves the right to update these Terms at any time. The most current version will be posted on the Site.

Continued use of the Services after updates constitutes acceptance of revised Terms.

16. Contact Information

For questions regarding these Terms, please contact:

info@kararenninger.com

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